Shipping and Returns

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange your merchandise for the same item but a different size, email us at contact@ticalart.com. Then send your item to: TICAL Art , 3231 N Decatur Blvd STE 110, Las Vegas, NV 89130, USA with a copy of your receipt.

Shipping
To return your product, please mail your product to:
3231 N Decatur Blvd STE 110, Las Vegas, NV 89130, USA

Please contact customer service and we will arrange a return label for any damaged artwork.

International Shipping and Customs Duties Information:
Thank you for choosing us for your international shipping needs. To provide a seamless shopping experience, please take a moment to review the following information regarding tariffs, duties, taxes, and customs fees associated with your international order.

1. Tariffs and Duties:
When placing an order for international delivery, please be aware that you, as the buyer, are responsible for any tariffs, duties, taxes, customs fees, or other charges imposed by your country’s customs or import regulations. These charges are not included in the purchase price and will be assessed by your local customs authorities.

2. Payment of Charges:
Prompt payment of any applicable tariffs, duties, taxes, customs fees, or other charges is essential to ensure the smooth delivery of your order. These charges must be settled directly with your country’s customs authorities before or upon delivery.

3. Customs Declarations:
Our team will accurately complete all required customs declarations for your shipment, following applicable laws and regulations. However, please note that customs authorities may independently assess additional charges based on their evaluation of the imported items.

4. Refusal or Abandonment:
In the event that you refuse to accept the shipment due to refusal to pay customs charges, you will be responsible for any return shipping costs, fees, or penalties incurred. Similarly, if you abandon the shipment due to non-payment of charges, you will not be entitled to any refunds or compensation.

5. Indemnification:
By proceeding with your international order, you agree to indemnify and hold us harmless from any claims, demands, liabilities, costs, or expenses arising from your failure to comply with customs regulations or your failure to pay required tariffs, duties, taxes, or fees.

We want your shopping experience to be enjoyable and hassle-free. Understanding your responsibilities and the potential customs-related charges will help ensure the successful delivery of your order.

Please note that this information is provided as a general guideline and should be reviewed in conjunction with your local customs regulations. If you have any questions or concerns, our customer service team is here to assist you.